Almost as soon as you walk through the door of a high growth company you can sense that something is different.  There is a real buzz about the place, a sense of urgency, a spring in the step of its people.  This is a business that's on a journey and knows where it's heading; a … Continue reading Clear purpose & direction

Effective communication lies at the heart of any successful group or team. You need to keep the lines of communication open at all times so that people are not only clear about their roles, but also feel that they are being kept in ‘the loop’ about any developments. This helps people make a stronger emotional … Continue reading Loud & clear

Successful people often have a great skill in building bridges with communities, networks and other individuals. This ability to engage and stand out from the crowd acts as a magnet, the resultant effect being enhanced connectivity with others that can help us to achieve our goals.  Building “Golden Bridges” with stakeholders is an effective way … Continue reading Golden bridges

To get your people successfully helping you in pursuit of your vision, it’s important that they care about what they are aiming for. They should be bound together by a force that is supportive of each other, with everyone working towards a common goal. Successful teams comprise a group of individuals all heading in the … Continue reading A caring mentality

When you delight your customers, you will find that they become an extension of you or your sales force. Experience shows that when a customer receives great attention they become an ambassador and they spread the word of how good the experience was! Here are some thoughts on how to create customer ambassadors: Better, quicker, … Continue reading Creating an extended salesforce

A highly effective group or team is built when the individuals involved are all playing to their own strengths. All to often the right person has wrong duties. In building a team around you – whether personally or professionally – you must strive to allow people to do what they do best. You need to … Continue reading Get the right people in the right roles

Entrepreneurial businesses tend to exhibit high levels of energy, motivation and creativity. Whilst such energy is vital to innovation and success, energy must be channeled and given direction through disciplined thinking and action.  Successful businesses are the ones that balance entrepreneurial savvy with disciplined systems. Here are some pointers: Great businesses are constantly looking for … Continue reading Entrepreneurial discipline