The days of pure transactional selling are over! The great sales individuals of tomorrow are those who exhibit a whole set of new skills, attitudes and behaviours;
Great Sales people:
- Live in the “Customers World”.
- Genuinely believe it’s all about the customer! (Hit targets and bonus will follow)
- Often don’t even realise they are selling – its natural.
- Have exceptional product knowledge – they are immersed in their products and love what they do.
- Build long lasting relationships with customers.
- Deliver the unexpected – Astonish their customers.
- Have an ability to solve problems.
- Look for broader opportunities – new services, revenue streams …
- Have the ability to both listen and interpret.
- Ongoing personal development lies “deep within” – they want to improve themselves.