Fresh Thinking

Freshness of thinking is a key component of driving new ideas and innovation.  Remember it is vital that we maintain competitive advantage through continuously exploring new ways of doing things. To avoid getting into a personal “rut” regularly view things from different angles.

Some thoughts on how to practice “Fresh Thinking”:

  • Think about things in your life or career that you believe need to change – are you getting stale?
  • Write down the things you think need to change and prioritise them. Develop a plan of action that will drive change and a new approach.
  • Review colleagues’ performances and ask yourself – what are they doing that I should be doing?
  • Simple but effective – try a new route into work, vary it every day – this will help to break established patterns and foster new thinking.
  • Keep your antennae out looking for new thinking and ideas – other markets, other sectors. For example if you are in an industrial market and you want to learn about customer service – go and have a look at the Ritz Carlton Hotel website – best practice in service, take a look:

http://www.ritzcarlton.com/en/about/gold-standards

  • If it’s not broken, don’t fix it but remember – keep one eye on today and one on tomorrow – things can sometimes become too cushy.
  • Don’t allow complacency to set in – this is a danger zone – what follows complacency is poor performance.
  • Speak to your mentor, role model or colleagues and gain feedback on what they think you should change.
  • Innovation and differentiation are driven by fresh thinking – when we do something different we get a different outcome.
  • A fresh approach can be invigorating and rewarding – it introduces new possibilities and when it is regularly practiced it delivers amazing breakthroughs in performance.

 

 

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